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We’re here to help! As a small, dedicated team, we truly care about your experience and want to resolve any issues you encounter as quickly as possible. Whether you’ve found a bug, need help with configuration, or have a suggestion for a new feature, our support team is ready to advocate for you.
To help us get to the bottom of your request quickly, please include the following details when you reach out:
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A brief description of the issue or question.
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Your Jira hosting type (Cloud or Data Center).
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Screenshots or steps to reproduce the behavior, if applicable.
How to reach us
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Service Desk: Open a ticket here
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Email: apps-support@soldevelo.com
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Phone: +48 500 403 337
Availability
Our team is available Monday - Friday, 8:00 AM - 6:00 PM GMT+1 (excluding Polish public holidays).
New to the app?
We would be happy to help you with the initial configuration and give you a tour of all the features! You can book an online demo meeting with us here.
Stay updated
For real-time updates on app uptime or ongoing incidents, please visit our Status Page. This is the quickest way to see if we are already addressing a known issue.