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Uninstallation guide

Once your license has been cancelled, the app can be fully removed from your instance.

Please note that per standard Jira Cloud behavior, you must wait until the end of your current billing/cancellation period before the app can be fully uninstalled. During this time, the app will remain in your list of installed apps but will be marked for cancellation. For more technical details on this process, you can refer to Atlassian’s documentation: Can't uninstall Jira Cloud apps after cancellation.

If you would like to delete the subscription immediately and not wait for the cancellation period, you need to contact the Atlassian billing team.


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