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We are dedicated to keeping your data safe and secure. This section outlines our rigorous approach to protecting your information and maintaining the highest standards of privacy within the Worklogs app. This section contains the following information:
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Data infrastructure and residency - This section explains where your data is hosted and how we manage geographical storage to meet your compliance needs.
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Data protection and privacy - An overview of the specific protocols and security practices we use to safeguard your data and ensure its long-term integrity.
Data infrastructure and residency
We take a "privacy-first" approach to your information. Worklogs - Time Tracking and Reports does not store your time logs or Jira issue data; all of your core work data stays securely within your own Jira instance.
Runs on Atlassian
Our app is fully migrated to the Forge platform and proudly holds the Runs on Atlassian badge. This means the app operates entirely within Atlassian’s secure infrastructure and meets strict data privacy requirements:
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We exclusively use Atlassian-hosted compute and storage.
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We support data residency that matches data residency provided by the host Atlassian app.
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You remain in full control of data egress (like logs and analytics) and can block it at any time.
Residency
Our app fully supports data residency. Since we hold the Runs on Atlassian badge, our app’s data residency automatically aligns with the region you selected during your Jira instance configuration. All core data required for the application to function is stored securely within your own Jira instance:
Cloud
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Technical information needed for licensing to work correctly, for example, instance ID.
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Configuration from the Configuration page:
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Select working days - this function allows displaying days off in a different color to distinguish them from working days.
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Select default time range - with this function, you can set a default time range that will be displayed when you open Worklogs.
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Select week start day - with this option, you can choose from which day of the week your Worklogs table should start with.
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Time Logging Validations - with this function, you can make the Work Description field in the Log time modal mandatory when creating or editing a worklog.
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Add holidays - this feature allows displaying holidays in a different color to distinguish them from the working days.
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Permissions from the Permissions page:
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Who can access Worklogs - it allows you to set who will be able to use the app. The IDs of users and names of groups with permission are stored.
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Who can see other's worklogs - it allows you to determine who will be able to see other people’s work logs. The IDs of users and names of groups with permission are stored.
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Server
We do not store any information from the server. When you install the app, all the information and configurations stay within your server.
Data protection and privacy
We are proud to have upgraded our app to run on Forge, Atlassian’s next-generation cloud development platform. This move ensures that your experience is not only faster and more stable but, most importantly, backed by the highest security standards in the industry.
Why Forge matters for your security
Traditionally, cloud apps required developers to manage their own external servers. By using Forge, we have eliminated this middleman. This means stronger security and compliance – Forge apps run on Atlassian’s secure infrastructure, reducing risks and ensuring data protection.
The "Runs on Atlassian" guarantee
Because our app is built on Forge and meets strict data containment criteria, it carries the Runs on Atlassian badge. This is a technical seal of trust that confirms:
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We exclusively use Atlassian-hosted compute and storage.
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We support data residency that matches data residency provided by the host Atlassian app.
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You remain in full control of data egress (like logs and analytics) and can block it at any time.
Enterprise reliability with Cloud Fortified
To give you total peace of mind, our app also participates in the Cloud Fortified program. This signifies that Worklogs is an enterprise-grade solution, built for mission-critical use and trusted by organizations with the highest standards. To maintain this status, we meet elevated requirements across three key areas:
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Advanced security: We actively participate in Atlassian’s Bug Bounty Program, where independent researchers continuously test our app for vulnerabilities.
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Reliability: Our app is built to be resilient, ensuring high availability and performance even in large-scale Jira environments.
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Transparency: We maintain a detailed Privacy & Security tab in the Marketplace, providing full transparency on how we handle data and manage risk.
Do you have any additional security concerns? Don’t hesitate to contact us, and we will be happy to answer all your questions.